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How
to Prevent Auto Repair Rip-offs
Difficulty:
Easy
Contrary to popular belief, not all auto
mechanics are out to rob you. With a little
effort, you will find a good, honest mechanic
that you can trust. Unfortunately, you may
encounter a few bad apples along the way. Here
are some tips to help prevent auto repair
rip-off:
Steps
-
Find a mechanic you feel good about before
your car needs major repairs. Ask friends
and co-workers for referrals.
-
Bring your car into any new shop first for
small repairs like an oil change or a brake
check and evaluate the overall service they
give you.
-
Bring a check list of what your car needs
(and why) whenever dropping your car off.
Avoid bringing your car in and asking them
to "do whatever it needs".
-
Talk to the mechanic who will be working on
your car. Go for a test drive beforehand and
clearly explain and point out the problem.
-
Get a second opinion if you feel
uncomfortable with any diagnosis. It is
perfectly acceptable to tow your car to a
second shop for another opinion if it isn't
drivable.
-
Request a written estimate.
-
Ask about the warranty for parts AND labor
on any repairs and get it in writing.
-
Request that your parts be saved for your
inspection. Ask before the work begins.
-
Go for a test drive before paying the bill
to make sure the car drives well and/or was
fixed to your satisfaction.
-
Read the bill carefully before paying. Ask
for clarification on any charges that don't
make sense to you.
-
Pay with a check or a credit card: you can
always stop payment on a check and some
credit cards offer protection against
consumer fraud.
Tips & Warnings
-
Don't let price be your first or only
consideration. The cost of repairs at any
given shop is not necessarily an indicator
of quality.
-
Avoid bringing your car in for repairs just
before setting out on a road trip.
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